Privacy Policy

Introduction

Canopy-soar ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website canopy-soar.com and use our services.

By accessing our website or submitting information through our forms, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Complete reservation or inquiry forms
• Subscribe to our newsletter
• Register for membership programs
• Contact us through our website

This information may include your name, email address, and any details you provide in message fields.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• General geographic location based on IP address

How We Use Your Information

We use the information we collect to:

• Process and respond to your inquiries and reservation requests
• Provide information about our programs and services
• Send administrative communications regarding your bookings
• Improve our website functionality and user experience
• Analyse website traffic and usage patterns
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in operating our website and processing reservations, under strict confidentiality agreements
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Inquiry and reservation data is typically retained for three years following your last interaction with us.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to withdraw consent where processing is based on consent
• The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Canopy-soar
247 Fernwood Gardens Drive
Toronto, ON M5V 2K7
Canada
Email: [email protected]