Information for visitors from the European Economic Area
Canopy-soar is committed to protecting the privacy and rights of individuals in the European Economic Area (EEA) in accordance with the General Data Protection Regulation (GDPR). This page provides additional information specific to GDPR requirements.
Canopy-soar acts as the data controller for personal information collected through this website. Our contact details are:
Canopy-soar
247 Fernwood Gardens Drive
Toronto, ON M5V 2K7
Canada
Email: [email protected]
We process personal data under the following legal bases as defined by GDPR:
If you are located in the EEA, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving a valid request.
You have the right to request that we correct any inaccurate personal data or complete any incomplete data we hold about you.
You have the right to request the deletion of your personal data in certain circumstances, including when the data is no longer necessary for the purposes for which it was collected or when you withdraw consent.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.
You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Where we rely on your consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing conducted prior to withdrawal.
To exercise any of these rights, please contact us at [email protected] with your request. We may need to verify your identity before processing your request. We will respond to all valid requests within one month, though this period may be extended by two months for complex requests.
As we are located in Canada, any personal data you submit to us will be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection. By submitting your information, you consent to this transfer, storage, and processing.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Specific retention periods are:
We do not use automated decision-making or profiling that produces legal effects or similarly significant effects concerning you.
If you are located in the EEA and believe that we have not complied with GDPR requirements, you have the right to lodge a complaint with your local data protection supervisory authority.
We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.
For any questions regarding GDPR compliance or to exercise your rights, please contact us at [email protected].
The information provided on this website is intended for general informational purposes only. Program availability, pricing, and schedules may vary based on seasonal changes and capacity. Individual experiences may differ. We recommend contacting our visitor services team directly to confirm current offerings before planning your visit. This website does not constitute a binding offer or guarantee of service availability.